New Meters to Help Us Serve You Better

Arrowhead Cooperative is installing new automated meters

Arrowhead Cooperative will be installing new, automated meters over the next 3-4 months to increase the efficiency and reliability of our electric system.  Improving the efficiency of both operations and electricity delivery can helps us keep down costs for members.

You can find a schedule of areas where we will be exchanging meters updated weekly here on our website or on our Facebook page. Crews will begin on September 14th and will be working in the area around our office in Lutsen, then heading south down the shore. 

Members’ kilowatt hour rates will not change.  Your first bill following the installation will show two readings:  one from the old meter and one from the new meter.

In addition to reducing operational costs, the new meters, which can receive and send information to computers at the co-op headquarters, will help improve the reliability of our system.  The new technology allows us to detect problems more quickly and to locate outages more precisely.  In some cases, we will be able to fix the problem before members know their power has been out.

The new technology can help us monitor the electric system in almost real-time.  We can use this information to make the process of delivering power much more efficient.

Members can also expect to experience fewer blinks, surges and spikes as a result of the upgrade.

The meters, which provide hourly information about power use will help consumer members understand how and when they are using electricity.  Armed with this information, Arrowhead Cooperative customer service representatives will be in a better position to help members address billing inquiries.

At Arrowhead Cooperative taking advantage of new technologies is one more way that we are looking out for our members. 

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